Handing your Airbnb over to someone else is a decision of trust — you give another party access to your property, to your guest communication and, ultimately, to your revenue. Before signing with any property management company, these are the questions worth asking.

1. What exactly is the pricing model?

A percentage of revenue, a fixed fee, or a combination? And what exactly does that percentage cover — just management, or cleaning too?

2. What does Airbnb management include in practice?

Listings, dynamic pricing, guest communication, booking management — ask to see exactly which services are included, not vague assurances.

3. Who takes care of the cleaning?

Cleaning between bookings is crucial for reviews — check whether it is done by their own team or whether you need to arrange it separately.

4–8: The remaining key questions

  • Booking screening — which available profile details, reviews and platform verification tools are used?
  • Legal compliance — who is responsible for the AMA and the AADE declarations?
  • Response time — how quickly do they respond to urgent faults or complaints?
  • Revenue transparency — do you receive regular, clear reports?
  • Contract length — how can the partnership be ended if it doesn't work for you?

Rule of trust: a serious property management company answers all of these without hesitation and without vagueness. If anything remains unclear, ask again before you sign.

What to expect from MaClean

We answer the questions above openly, before we even discuss numbers — because trust is built before signing, not after. See our Airbnb management in Athens service.